Frequently Asked Questions | Pratst

Frequently Asked Questions

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Quick answers to the most common questions from our users

Can I use a beat I bought under the Basic License to release a song on Spotify or Apple Music?

No. The Basic License (R99) is strictly for non-commercial, personal projects, social media content, and live performances. Under this tier, commercial distribution and streaming monetisation are not permitted. If you want to release your song on major streaming platforms and earn royalties, you must purchase either a Premium License or an Exclusive License.

Is there a distance limit or an extra fee if I live far away from the city centre?

There is no extra fee for distance. Pratst Single and Capture already include a flat R250 callout, and the engineer comes to the address on your TrackCard at the price you saw at checkout. Checkout does confirm that a recording engineer covers that area. If none does yet, you can change the address or continue without the recording. You are not charged a higher rate because you live further from the city centre.

What happens if I go over the 2 hours included in my mobile recording session?

If your session runs past the standard 2-hour limit, the engineer can choose to bill overtime at a flat rate of R400 per hour. If overtime is billed, you will need to settle this amount directly on your TrackCard before your raw vocal files are released to you or sent to the mixing engineer.

What happens if the 72-hour mix review window closes before I respond?

If you do not click Approve or Request Revision within the 72-hour window, the track completes automatically. The mix fee is released to the engineer, and your files stay available to download. Review each delivery in time if you want to use your 3 revision requests. When the engineer delivers the mix after that third request, the track completes straight away, without another 72-hour window.

Can I get a cash refund if I change my mind after purchasing a bundle?

Once you click Activate, the bundle has started and a change of mind is not refunded. If a file is corrupt, empty, or not the session you paid for, contact support@pratst.com and we will have it re-delivered or re-recorded. A bundle already paid when this rule was published can still return the recording fee to the Pratst wallet until a recording engineer accepts.

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